Processo de Devolu\u00e7\u00e3o<\/strong><\/p>\nAntes de devolver um artigo, por favor contacte o nosso servi\u00e7o de apoio ao cliente e iremos inform\u00e1-lo sobre como proceder.
\nNo caso de produto com defeito, dever\u00e1 contactar o nosso servi\u00e7o de apoio ao cliente no prazo de 48 horas ap\u00f3s a entrega e fornecer prova clara do defeito. A nossa equipa analisar\u00e1 o caso e inform\u00e1-lo-\u00e1 sobre os passos a seguir.<\/p>\n
Ap\u00f3s receber as instru\u00e7\u00f5es, o cliente ser\u00e1 respons\u00e1vel por enviar a devolu\u00e7\u00e3o para a seguinte morada:<\/p>\n
Ninpon
\nRua da Ind\u00fastria, 1 – 1 Drt
\n3810-011 Santa Joana \u2013 Aveiro
\nPortugal<\/p>\n
Por favor note que o cliente \u00e9 respons\u00e1vel por todos os custos de envio da devolu\u00e7\u00e3o, exceto nos casos de produtos com defeito. Nestes casos, a Ninpon suportar\u00e1 os custos de envio da devolu\u00e7\u00e3o.
\nAconselhamos a utiliza\u00e7\u00e3o de um servi\u00e7o de envio com rastreio, uma vez que n\u00e3o poderemos emitir reembolsos por produtos que n\u00e3o tenhamos recebido.<\/p>\n
<\/p>\n
Reembolsos<\/strong><\/p>\nAp\u00f3s rececionarmos a sua devolu\u00e7\u00e3o e inspecionarmos o estado do artigo, procederemos ao processamento do reembolso. Por favor, permita at\u00e9 14 dias \u00fateis a contar da rece\u00e7\u00e3o do artigo para que o processo seja conclu\u00eddo.
\nOs reembolsos podem demorar 1\u20132 ciclos de fatura\u00e7\u00e3o a aparecer no extrato do seu cart\u00e3o de cr\u00e9dito, dependendo da sua entidade banc\u00e1ria. Iremos notific\u00e1-lo por e-mail quando o seu reembolso tiver sido processado.<\/p>\n
<\/p>\n
Exce\u00e7\u00f5es<\/strong><\/p>\nOs seguintes artigos n\u00e3o podem ser devolvidos nem reembolsados:
\nArtigos em Pr\u00e9-Venda
\nArtigos Em Stock no Fornecedor<\/p>\n
Devido \u00e0 natureza do processo de encomenda e aos termos dos fornecedores, alguns produtos s\u00e3o especificamente encomendados, reservados ou adquiridos ap\u00f3s a confirma\u00e7\u00e3o individual de cada cliente. Isto inclui artigos assinalados como \"pr\u00e9-venda\" ou \"em stock no fornecedor\".<\/p>\n
Como estes artigos n\u00e3o fazem parte do nosso stock habitual e s\u00e3o obtidos exclusivamente mediante encomenda, n\u00e3o \u00e9 poss\u00edvel aceitar cancelamentos ou devolu\u00e7\u00f5es ap\u00f3s a realiza\u00e7\u00e3o da compra.<\/p>\n
Ao confirmar a compra destes produtos, o cliente reconhece e aceita que abdica do direito de livre resolu\u00e7\u00e3o de 14 dias aplic\u00e1vel aos restantes produtos, nos termos do Artigo 17.\u00ba, al\u00ednea c), do Decreto-Lei n.\u00ba 24\/2014, que transp\u00f5e a Diretiva 2011\/83\/UE relativa aos direitos dos consumidores.<\/p>\n
Caso prefira manter o direito legal de livre resolu\u00e7\u00e3o, recomendamos aguardar at\u00e9 que o produto esteja dispon\u00edvel no nosso cat\u00e1logo regular.<\/p>\n
<\/p>\n
Quest\u00f5es<\/strong><\/p>\nSe tem alguma d\u00favida sobre a pol\u00edtica de devolu\u00e7\u00e3o, por favor contacte-nos em:<\/p>\n
WhatsApp: +351 910328799
\nEmail: info@ninpon.com<\/p>","protected":false},"excerpt":{"rendered":"
You have 14 consecutive days to make the return, counting from the date of receipt of the order. Only products that are in their original packaging, unopened and in perfect condition will be accepted. Return Process Before returning an item, please contact our customer service and we will inform you how to proceed. In […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-385","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n
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